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Privacy Policy

Ephraim and Friends Foundation (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our donors, beneficiaries, volunteers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Last Updated: May 16, 2026

1. About Us

Ephraim and Friends Foundation is a humanitarian non-governmental organization focused on community development, charitable outreach, education, healthcare support, and social impact initiatives

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Donation details (Payment transactions are securely processed by third-party payment providers. We do not store full debit or credit card information on our servers.)

  • Volunteer or partner information

b. Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on our website

  • Referring URLs

3. How We Collect Information

We collect information through:

  • Website contact forms

  • Donation and fundraising forms

  • Volunteer registration forms

  • Newsletter subscriptions (You may unsubscribe from our communications at any time using the unsubscribe link in our emails or by contacting us directly).

  • Email, phone, or direct communication

  • Cookies and analytics tools

4. How We Use Your Information

We use collected information to:

  • Process donations and issue acknowledgments

  • Communicate about our programs, events, and impact

  • Respond to inquiries and support requests

  • Manage volunteers and partners

  • Improve our website and services

  • Comply with legal and regulatory obligations

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With trusted service providers (e.g., payment processors, email services) strictly for operational purposes

  • When required by law or legal process

  • To protect our rights, safety, and property

All third parties are required to maintain the confidentiality and security of your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Some service providers we use may process data outside Ghana. We take reasonable steps to ensure appropriate safeguards are in place. However, no online transmission or storage system is 100% secure.

8. Data Retention

This Privacy Policy is governed by the Data Protection Act, 2012 (Act 843) of Ghana and any other applicable data protection regulations. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent for communications

Requests can be made by contacting us using the details below.

10. Children’s Privacy & Beneficiary Data

We are committed to protecting the privacy of the children and young people we serve. We collect and process personal data relating to children under the age of 13 (or 18) solely to deliver our humanitarian initiatives, support programs, and monitor impact. We only collect this data with the explicit, documented consent of a parent, legal guardian, or authorized representative. Such data is stored securely and is never shared with unauthorized third parties or used for commercial purposes.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Ephraim and Friends Foundation
Website: ephraimandfriends.org
Email: etsfoundations@gmail.com

You acknowledge that you have read and understood this Privacy Policy when you use our website.